Privacy policy

In this Privacy Policy you will find all the information regarding the use we make of the personal data you use to interact with us as a user.
This Privacy Policy is permanently available for you to consult whenever you consider it appropriate.
If you have any questions while reading this information, please do not hesitate to contact us at info@munira.net.

Who are we?

We are Hamsa Bermejo Mendonca with NIF ES75143713E and address at Calle Leopoldo Alas Clarín n94, 41704, Dos Hermanas, Sevilla, Spain, responsible for the processing of your personal data, its use and protection.
What do we use your data for?
We will use the personal data you have provided for various purposes, including to manage your registration and your customer account, to manage your purchases and payment of products or services you request and to answer your queries.

The data that we will ask you for will be:
- Identification data: Name, surname, address, email, telephone, purchase history.
- Shipping Data: Name, surname, address, email, phone number of the recipient of the shipment.
- Contact data: Name, email to answer your queries or requests.
- In the Cookies Policy you can find what information we collect through the use of cookies.

Remember that all the data that we request as mandatory are the minimum necessary to provide the service or allow you access to certain functionality of the web.
If you choose not to provide this information, you may not be able to complete your registration or we may not be able to provide you with certain services or functionalities.

Depending on how you interact with our website, we will process your personal data for the following purposes:
User Registration: If you decide to register as a customer on our website, we need to process your data to identify you as a user of this and give you access to its various features, and services or products. You can cancel your registered user account by contacting us through info@munira.net, or through your user profile on the web. If you have decided not to register, the website will not retain your identifying information and you will have to re-enter it for future purchases.

Administration management: This purpose includes the processing of your data for, mainly:
- Contact you in relation to updates or informative communications related to the functionalities, products purchased.
- Manage the payment of the products you purchase.
- To activate the mechanisms to prevent potential fraud against you or against us, as well as the possible use of the website by minors.
- To perform the billing and to make available to you the tickets and invoices of the products you have purchased on the website.
- To manage returns, claims and after-sales services.
Management of requests: To manage queries, requests or requests that you make through the contact form on the web.

Why do we use your data?

The legitimacy for the treatment of your data comes from the fact that we need to treat them to execute the contract that you accept with us when you register and enjoy some of our services or functionalities.
There are other reasons such as our interest in answering your queries or requests or the consent you give us to send you our commercial information.

How long do we keep your data?

Your personal data will be kept for as long as your user account remains active. Remember that you can cancel it at any time by sending an email to info@munira.net. Once the account is cancelled, your personal data will be kept for the period required by the tax legislation for the prescription of responsibilities in case you have made any purchase of products or services.
In any other case, your personal data will be kept for a period of 3 months from your decision to cancel your account, in case any liability may arise.
At the end of this period, the data will be deleted from our records.

With whom do we share your data?

For the fulfillment of the expressed purposes, your personal data will be communicated to auxiliary service providers that facilitate the management or our legal obligations.
We will also transfer your personal data to public bodies or administrations to which we are legally obliged to do so.

What rights do you have over your personal data?

Regardless of the legal justification with which we have carried out the processing of your personal data, you have a series of rights that you can exercise before HAMSA BERMEJO MENDONCA, by sending an email to info@munira.net.
- Right of access to your data that we have about you. Remember that if you are a registered user you can consult this data on the web page, in the section corresponding to your profile.
- Right to rectification of personal data, in case they are not truthful. Remember that you can make the correction yourself in the section corresponding to your profile on the platform. As your personal data has been actively entered by you on the platform, updating this data is the responsibility of the user.
- The right to have us delete your data to the extent that they are no longer necessary for the purpose for which we need to process them or that we no longer have the legitimacy to do so. Remember that you can do this by unsubscribing your user account in "My account" on the web.
When you exercise this right of deletion, we will block your personal data for any type of processing during the retention period that we have indicated above. Once this period has elapsed, we will proceed to its definitive deletion.
- Right to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of data or to keep them beyond the necessary time when you may need it.
- Right to request portability of your personal data. This means that you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, so that it can be transmitted to another entity directly, where technically feasible.
- You may also file a complaint with the supervisory authority for data protection, in particular with the Spanish Data Protection Agency.

Changes to the Privacy Policy

We may adapt or modify the information contained in this Privacy Policy when we deem it appropriate or when we incorporate new functionalities in the platform that require it.
In case we do so, we will notify you in different ways through the platform (a banner, a push notification, a pop-up or a communication to your email.
We advise you to periodically review this Privacy Policy.